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[Remote] Senior Product Marketing Manager, Data

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Twilio is a company dedicated to shaping the future of communications and empowering developers worldwide. They are seeking a Senior Product Marketing Manager to support Twilio's data products by transforming complex technical concepts into human-centric narratives and driving product launches that enhance customer awareness and adoption.

Responsibilities

  • Develop compelling, audience-specific messaging, positioning, and content that differentiates all of Twilio’s data products in the market
  • Build a deep understanding of our customers and user personas through research and direct engagement, and use that insight to shape our go-to-market strategy, use cases, and product roadmap
  • Lead cross-functional product launches, working across Marketing, Product, Sales Enablement, GTM, and Support teams to drive awareness, demand, and usage of data products
  • Champion our customers while influencing product development and ensuring alignment with customer needs through the Twilio Product Development Lifecycle (PDLC)
  • Translate technical product features (e.g., pipelines, data warehouse interoperability, identity resolution, governance, APIs, etc.) into differentiated narratives, customer outcomes, and value-driven proof points
  • Cultivate customer advocates in partnership with Customer Marketing to drive awareness through written case studies, blogs, and speaking engagements

Skills

  • You have 5+ years experience in product marketing or technical marketing
  • You have worked in product marketing in the customer data, data warehouse, or customer experience technology space
  • You have a proven ability to synthesize complex, technical product features into simple, value-driven stories that resonate with both technical buyers and C-suite executives
  • You know how to turn data into a story. You know how to turn a story into a presentation. You are able to clearly articulate complex concepts to leave a lasting impression
  • You have a 'get under the hood' mindset with the ability to understand data architectures, APIs, and CDP workflows enough to explain them accurately to any audience
  • You are a strategic thinker—you like to build a deep domain expertise through primary and secondary research and can apply that research to develop positioning, thought leadership, and marketing campaigns
  • You know how to enable and educate internal audiences to drive meaningful and actionable content
  • You can get things done. We want to talk about how you manage projects
  • You enjoy working on impactful projects in a fast-paced environment
  • You believe customer and employee experiences need to evolve with the new technology available
  • Bachelor's degree or equivalent experience required
  • You have experience marketing highly technical platform products to developers, data engineers, and/or technical marketers
  • You have excellent written and verbal communication skills
  • You continuously track developments in the AI market—new AI models, buyer needs, and emerging use cases
  • You've demonstrated an ability to influence and build effective working relationships with all levels of the organization
  • You are highly organized, with the ability to prioritize, run multiple workstreams, and deliver on deadlines in a fast-paced environment

Benefits

  • Competitive pay
  • Generous time off
  • Ample parental and wellness leave
  • Healthcare
  • A retirement savings program
  • Twilio’s equity plan
  • Corporate bonus plan
  • Health care insurance
  • 401(k) retirement account
  • Paid sick time
  • Paid personal time off
  • Paid parental leave

Company Overview

  • Twilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API. It was founded in 2008, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.twilio.com/.
  • Company H1B Sponsorship

  • Twilio has a track record of offering H1B sponsorships, with 12 in 2026, 215 in 2025, 168 in 2024, 209 in 2023, 369 in 2022, 264 in 2021, 157 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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