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[Remote] Senior Software Engineer - Site Reliability Engineering

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Snapsheet Inc is focused on simplifying claims through innovative technology. They are seeking a Senior Site Reliability Engineer to ensure technology reliability, scalability, and efficiency while empowering development teams, involving both infrastructure management and software development.

Responsibilities

  • Improve the tooling and automation of our infrastructure to minimize manual work, increase performance, and decrease the frequency and severity of incidents
  • Build, maintain, and support core applications
  • Build and operate our core internal observability platform
  • Monitor our systems for capacity, performance, and troubleshooting issues
  • Partner with the rest of the SRE team and our service engineering teams to ensure smooth, continued delivery of our service to clients
  • Work directly with developers to identify and implement improvements in the development lifecycle and deployment process
  • Automate processes to enhance deployment efficiency and system reliability
  • Contribute across multiple development teams, supporting a variety of projects
  • Ensure Snapsheet’s technology stack remains resilient, scalable, and high-performing

Skills

  • BS in Computer Science, Computer Engineering, or a related field
  • 5+ years as a full-stack software engineer
  • Experience building and maintaining scalable, resilient services
  • Proficiency in one or more programming languages, with a strong preference for Ruby on Rails and Typescript
  • Experience with managing and scaling infrastructure on AWS
  • Experience with CI/CD frameworks (GitHub Actions, CircleCI, Jenkins, etc)
  • Experience with backend development using Ruby on Rails or similar frameworks
  • Deep understanding of web technologies (HTTP, cookies, caching, ES6, HTML5, Progressive Web Apps, etc.)
  • Experience with tooling, automation, and system monitoring for performance optimization
  • Experience in designing and building developer tooling
  • Strong experience with infrastructure as code tools
  • Expertise in serverless infrastructure
  • Experience with GitHub Actions and/or CircleCI

Benefits

  • Choose from 3 robust medical plans through Blue Cross Blue Shield—plus, we contribute to your HSA when you enroll in our high-deductible health plan.
  • Offer two dental plans and one vision plan to keep you and your family healthy.
  • Peace of mind with company-paid Short Term Disability, Long Term Disability, and Life Insurance.
  • Additional protection through voluntary benefits like Accident Insurance, Hospital Indemnity, Critical Illness, and Legal Assistance.
  • 401(k) with a 4% company match—because your future is worth investing in.
  • Employee Assistance Program (EAP) with 6 sessions per life incident to support your mental well-being.
  • Flexible PTO and 7.5 company-observed holidays to recharge on your terms.
  • In-person connection points throughout the year including our annual Summit and Roadshows.
  • Snapsheet SWAG and surprise mailers to keep the spirit alive.
  • Endless opportunity to shape your path—career growth, learning, and real impact are all within reach.
  • Health and wellness campaigns that evolve with you year over year.

Company Overview

  • At Snapsheet, we take pride in being at the forefront of claims management technology, pioneering the virtual appraisals revolution, and setting new standards in efficiency for auto, property, and commercial lines. It was founded in 2011, and is headquartered in Chicago, Illinois, USA, with a workforce of 501-1000 employees. Its website is https://www.snapsheetclaims.com/.
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