[Remote] Systems Operations Manager
Note: The job is a remote job and is open to candidates in USA. Commure is building the AI Operating System for healthcare, transforming the way care is delivered and documented. The Systems Operations Manager will administer Salesforce, manage integrations, and support sales workflows to enhance data quality and operational efficiency.
Responsibilities
- Administer and maintain Salesforce including user management, profiles, permissions, workflows, validation rules, dashboards, reports, and automation
- Manage integrations and data sync between Salesforce, ZoomInfo, Outreach, and other business systems
- Monitor and improve CRM data quality, enrichment processes, and duplicate prevention
- Support sales team workflows, lead routing, account assignment, and pipeline management
- Configure and maintain sales engagement tools, sequencing logic, and activity tracking
- Troubleshoot system issues, user errors, and integration failures
- Build and maintain reports, dashboards, and KPI tracking for leadership
- Document system processes, policies, and best practices
- Train users and provide ongoing support across business teams
Skills
- 3+ years of experience administering business systems or sales operations platforms
- Strong experience with Salesforce administration and Salesforce CPQ
- Experience with ZoomInfo and Outreach
- Familiarity with sales workflows, lead generation, account management, and pipeline processes
- Strong understanding of integrations, APIs, and data hygiene best practices
- Ability to build reports and dashboards for business analysis
- Strong troubleshooting and problem-solving skills
- Excellent communication and documentation abilities
- Experience with sales automation and enrichment tools
- Familiarity with RevOps processes
- SQL, reporting, or data analysis experience
Company Overview
Company H1B Sponsorship