[Remote] UX Designer - AI Implementation

Note: The job is a remote job and is open to candidates in USA. Swoon is seeking a UX Designer to support their digital health client's platform, focusing on AI implementation and user experiences. The role involves understanding customer needs, delivering UX design work, and collaborating with cross-functional teams to create intuitive AI-driven products.

Responsibilities

• Builds a rich understanding of customer needs and use cases
• Delivers UX design work in support of product delivery and growth
• Rallies the cross functional team around customer needs
• Advocates for customers with the agile team and helps inspire the team to want to know more
• Creates processes that are good at discovering customer needs and product design options
• Aligns team and coaches the team to ensure customer needs are met
• Mastery of design thinking and user-centered design processes
• Strong interaction and visual design skills and attention to detail
• Works with UX Researcher to understand the user needs, making proactive use of insights to drive design
• Contributes to developing strategy for the customer-facing product/application
• Involves customers in product innovation that delivers value to users and growth
• Can challenge the status-quo with confidence
• Demonstrates energy and vision to see through innovative ideas
• Takes on board others' ideas and provides recognition for them
• Is fluent in design software (e.g., Axure, Figma/Sketch, Invision)
• Builds good working relationships with tech teams
• Produces designs across all platforms

Skills

• Experience designing with AI tools to enhance workflow
• Experience designing for AI by creating intuitive, trustworthy AI-driven products, interactions, and response workflows
• Builds a rich understanding of customer needs and use cases
• Delivers UX design work in support of product delivery and growth
• Rallies the cross functional team around customer needs
• Advocates for customers with the agile team and helps inspire the team to want to know more
• Creates processes that are good at discovering customer needs and product design options
• Aligns team and coaches the team to ensure customer needs are met
• Mastery of design thinking and user-centered design processes
• Strong interaction and visual design skills and attention to detail
• Works with UX Researcher to understand the user needs, making proactive use of insights to drive design
• Contributes to developing strategy for the customer-facing product/application
• Involves customers in product innovation that delivers value to users and growth
• Can challenge the status-quo with confidence
• Demonstrates energy and vision to see through innovative ideas
• Takes on board others' ideas and provides recognition for them
• Is fluent in design software (e.g., Axure, Figma/Sketch, Invision)
• Builds good working relationships with tech teams
• Produces designs across all platforms

Company Overview