[Remote] Voice User Interface Designer - REMOTE
Note: The job is a remote job and is open to candidates in USA. PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Voice User Interface Designer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results.
Responsibilities
- Gather requirements for and design speech and DTMF IVR applications
- Create call flow diagrams and voice user interface design specifications
- Work collaboratively with peers and customers to create user-centered IVR designs
- Conduct usability testing
- Tune applications for optimum performance
- Support speech scientist in grammar design and tuning
- Support sales and marketing in creation of materials which showcase the PTP user-centered design methodology
Skills
- 5+ years professional experience as a user interface designer
- Linguistics, cognitive psychology, or behavioral sciences
- Excellent verbal and written communication skills
- Computer science experience a plus
Benefits
- Excellent compensation and benefits
- A collaborative yet flexible work environment
Company Overview