SAP Customer Service Consultant

Job Title Employment Eligibility Statement Due to specific project and client requirements, this position is open to U.S. Citizens and U.S. Lawful Permanent Residents (Green Card holders). Sponsorship is not available at this time. Danta Technologies evaluates all candidates in compliance with the Immigration and Nationality Act (INA) and EEOC guidelines. All hiring decisions are made without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Note: This position is based in Santa Clara, California, United States, and is open only to eligible candidates currently based in the U.S. The role follows an onsite work model, though remote work may also be considered for this position.

Responsibilities

• Strong hands-on experience in SAP CS (Customer Service module)
• Proven expertise in S/4HANA Service / Service Management
• Experience in at least 3 full lifecycle implementations of SAP CS
• Configure and optimize: Technical objects, Service Order Management, Service Contracts, Returns and Repair Process, Resource Related Billing (RRB), Notifications, Pricing and Billing.
• Exposure to Fiori-based applications and UI in S/4 Service
• Strong knowledge of integration with SD/MM modules
• Experience in testing cycles (SIT/UAT) and defect management
• Ability to create functional specs and work with technical teams
• Client is expecting this resource to travel to Fremont, CA once every month.
• Prefer to a local resource if available.

Notes: All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Benefits: Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law. The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.