Senior Equipment Technician
About the Role
Our client, a prominent leader in advanced diagnostic equipment, is seeking a Senior Equipment Technician to join their innovative team in
San Diego, California, US
. This role involves providing comprehensive on-site and remote technical support for the installation, maintenance, calibration, and repair of highly sophisticated equipment. You will be essential in ensuring the optimal performance and uptime of critical systems for our diverse clientele. The ideal candidate possesses extensive technical expertise, exceptional troubleshooting skills, and a proactive approach to problem-solving. This hybrid position offers a dynamic work environment where you will interact directly with customers while also leveraging remote tools to provide efficient support. We are looking for a self-motivated individual who thrives on technical challenges and is committed to delivering outstanding service. This is a prime opportunity to contribute your skills to a company at the forefront of technological advancement in the
San Diego, California, US
area.
Key Responsibilities
Perform on-site installations, preventive maintenance, and complex repairs of advanced equipment. Conduct diagnostic testing and calibration to ensure equipment accuracy and reliability. Troubleshoot and resolve mechanical, electrical, and software issues for complex systems. Provide expert technical assistance and guidance to customers both on-site and remotely. Collaborate with engineering and support teams to address challenging technical problems and contribute to product improvements. Maintain meticulous records of all service activities, including parts used, time spent, and customer feedback. Manage service schedules and prioritize tasks to ensure timely resolution of client issues. Utilize remote diagnostic tools and platforms to support and troubleshoot equipment effectively.
Requirements
Associate's or Bachelor's degree in Electronics, Engineering Technology, or a related field; equivalent experience will be considered. Minimum of 5 years of experience in servicing, installing, or maintaining complex electronic or mechanical equipment. Strong diagnostic skills with proficiency in using multimeters, oscilloscopes, and other testing equipment. Experience with troubleshooting software and firmware issues. Excellent communication and interpersonal skills, with a focus on customer satisfaction. Ability to work independently, manage time effectively, and adapt to changing priorities. Willingness to travel locally within the
San Diego, California, US
area and occasionally for overnight stays. Proficiency with remote support tools and technologies is highly desirable.
Benefits
Competitive salary and performance bonus opportunities. Comprehensive health, dental, and vision insurance. Generous paid time off and holidays. Retirement savings plan with company matching. Opportunities for continuous learning and professional development. Company vehicle and fuel card. A collaborative and innovative work environment.