Senior Human Resources Business Partner

THE ROLE We're looking for a Senior Human Resources Business Partner (Sr. HRBP) to serve as a strategic partner to our Thrivers across our HQ organization. This role sits at the intersection of People, Operations, and business strategy-owning end-to-end partnership for functional teams and influencing how we design, scale, and support our workforce. As a senior People leader, you will advise on organizational design, workforce planning, and talent strategy while driving high-impact initiatives across performance management, employee relations, and manager and Thriver development. You'll operate with a high degree of autonomy, balancing strategic advisory with hands-on execution to ensure teams are effective, engaged, and set up to deliver against business goals. This role requires strong business acumen, sound judgment, and the ability to navigate complexity-from coaching senior leaders through difficult decisions to building scalable processes that improve the Thriver experience. You'll also partner cross-functionally to evolve our People Ops business processes, strengthen operational rigor, and deliver data-driven insights that inform decision-making. Success in this role looks like a trusted advisor to leadership, a driver of high-performing teams, and a builder of People programs that scale with the business. LA based preferred or remote willing to travel up to 20% of time for in-person events (primarily located in the LA area) to support with potential to travel to our Fulfillment Center locations as business needs arise. RESPONSIBILITIES

• Serve as the senior strategic People partner to HQ functional leaders, advising on organizational design, workforce planning, operating models, and team effectiveness to drive business outcomes.
• Lead end-to-end resolution of complex employee relations matters, including investigations, performance risk, and sensitive escalations, applying strong judgment and deep expertise in California and multi-state employment law.
• Own and drive talent management for Thrive HQ, including performance management execution, quarterly calibrations, succession planning, and development strategies that elevate leadership capability and bench strength.
• Partner with senior People Ops leaders to guide compensation decisions, including application of leveling, and annual planning, ensuring alignment with internal equity and market competitiveness.
• Build and scale manager capability by coaching leaders on feedback, performance management, conflict resolution, and team health to drive highly engaged and productive teams.
• Lead change management efforts for organizational shifts, new program rollouts, and business transformations, ensuring strong adoption, clear communication, and minimal disruption.
• Design, implement, and continuously improve scalable People programs and processes (performance cycles, engagement strategies, policy frameworks) to support a growing HQ population.
• Leverage data, analytics, and workforce insights to identify trends, assess organizational health, and proactively mitigate talent and operational risks.
• Ensure consistent application of employment practices and policies, balancing compliance with pragmatic business decision-making.
• Partner in the evolution of People systems (e.g., Workday) to enhance reporting, streamline workflows, and improve the end-to-end Thriver experience.
• Maintain high operational rigor through data integrity, documentation standards, and disciplined execution across all People processes.

QUALIFICATIONS

• 8+ years of HRBP or People Business Partner experience in high-growth or complex environments
• Strong experience across employee relations, org design, performance management, and talent strategy
• Deep knowledge of California employment law; multi-state hourly workforce experience is a plus
• Proven ability to influence and partner with senior leaders
• Strong analytical mindset with the ability to translate data into action
• Experience building or improving People processes and systems at scale
• Comfortable operating in ambiguity and balancing strategic and hands-on work
• High judgment, discretion, and ability to navigate sensitive situations

PREFERRED QUALIFICATIONS

• Experience in eCommerce or distributed workforce environments
• Exposure to HR tech stack transformations (e.g., Workday implementation or optimization)
• Experience supporting both corporate and hourly populations

BELONG TO A BETTER COMPANY

• Comprehensive health benefits (medical, dental, vision, life and disability)
• Competitive salary (DOE) + equity
• 401k plan
• 9 Observed Holidays
• Flexible Paid Time Off
• Subsidized ClassPass Membership with access to fitness classes and wellness and beauty experiences
• Ability to work in our beautiful office in Playa Vista
• Free Thrive Market membership with exclusive employee discount
• Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform

JOB INFORMATION

• Compensation Description: The pay range for this job is $110,000 - $125,000/per year
• Compensation may vary outside of this range depending on several factors, including a candidate's qualifications, skills, competencies and experience, and geographic location.
• Total Compensation includes Base Salary, Stock Options, Health and Wellness Benefits, Flexible PTO, and more!
• This position requires traveling to our HQ office in Los Angeles, California, twice a year for all-company summits; once in the summer and once in the winter.

We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process. At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to apply.