Senior Sales Engineer (US)
Remedio, a first-of-its-kind platform that automates and error-proofs configuration security for connected devices, is looking for a Senior Sales Engineer to play a key role in how customers discover, evaluate, and adopt our platform. In this role, you will partner closely with our Sales organization from initial discovery through deal close, leading platform demos and highly technical Proof of Value (PoV) engagements. You will also act as a trusted advisor to customers, helping them understand Remedio’s capabilities, guiding them through evaluations, and ensuring long-term success. As a senior member of the team in a fast-growing startup environment, you will have a direct impact on sales execution, customer experience, and product direction.
Responsibilities
Discovery, Demos & PoVs: Lead customer discovery sessions to understand technical requirements, use cases, and business objectives. Conduct tailored platform demos for prospects and customers, adapting messaging for technical and executive audiences. Plan, scope, and execute end-to-end Proof of Value (PoV) engagements, including success criteria, timelines, and outcomes. Sales Partnership & Deal Support: Partner closely with Sales throughout the entire sales cycle, from first conversation to close. Support deal strategy by helping position the right technical setup and deployment approach for each customer. Serve as the trusted technical expert and advisor during evaluations and negotiations. Customer Enablement & Ongoing Engagement Support customers as they get to know the platform and its full capabilities. Maintain ongoing relationships with existing customers to ensure strong adoption and a great product experience. Proactively identify risks, expansion opportunities, and areas where customers may need additional guidance. Events & Field Representation: Represent Remedio at trade shows, conferences, and customer events. Deliver live demos, booth presentations, and stage presentations as needed. Act as a product expert and brand ambassador in the field. Bridge Between Customers, Sales & Product Collect customer feedback, objections, and feature requests from the field. Act as the bridge between Go-to-Customer teams and Product, ensuring insights are shared clearly and consistently. Help influence product improvements and roadmap decisions based on real customer needs. Requirements 6+ years of enterprise B2B experience in a technical, customer-facing role (Sales Engineer, Solutions Engineer, or similar). Strong writing, verbal, and technical presentation skills. Proven ability to engage audiences at multiple levels, from end users to VP and executive stakeholders. Broad knowledge of the IT/OT security and compliance space and related products. Strong ownership mindset with a track record of delivering successful outcomes on complex initiatives. Ability to thrive both as a strong team player and as an independent contributor in a startup environment. Broad knowledge of scripting languages is an advantage. 2+ years of experience selling an endpoint security solution is a strong advantage. Why Join Remedio High Impact: Your work directly influences revenue, customer success, and product direction. Startup Ownership: Help shape sales engineering processes, demo strategy, and PoV frameworks as we scale. Customer Visibility: Work closely with customers and see the real-world impact of your work. Growth Opportunity: Clear path to grow into Staff, Principal, or leadership roles as the company grows.
Benefits
Competitive base salary and performance-based incentives Equity participation share in the company’s long-term success Remote-first culture with flexible working hours Generous PTO and company holidays Health, dental, and vision insurance Home office and equipment stipend Learning & development budget (conferences, certifications, training) Opportunities to travel for customer meetings and industry events