Technical Service Engineer

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Job Summary The Technical Service Engineer builds and develops our business in his/her region by executing the value of the Cimcool and DuBois brand. The Technical Service Engineer supports our customer with his/her technical knowledge of our products. He/she partners with our Sales Engineers to advise the customer about our products. He/she is responsible for solving technical issues at our customers. Duties and Responsibilities

• Provides technical support to our Sales Engineers and Customers.
• Provides technical training at customers.
• Visits clients and prospects together with the Sales Engineers.
• Identifies new growth opportunities in the business area and provides the technical support to acquire these.
• Initiates and supports new product launches.
• Gives feedback on product performance to Headquarters and has an important role in the development of new products.
• Takes a leading role in “Technical” driven activities.
• Interprets and communicates laboratory results.

Knowledge and Education

• You have a fundamental education level in Chemical or Technical Engineering with at least 1-3 years relevant experience in high value B2B environments and Metal Working Industry;
• You have a can-do mentality and have strong analytical skills to make quick decisions and understand consequences;
• You can work well independently and be highly communicative;
• You have excellent command of the Swedish and proficient command of the English language (both spoken and in writing).

Additional notes Working at DuBois means that you are part of an American company, where continuity is of paramount importance. Collaborate in a professional manner in an informal, no-nonsense environment where open communication predominates. You also have plenty of room for personal development and entrepreneurship. Furthermore, we know excellent terms of employment DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.