Telephone Triage Registered Nurse - Pediatrics
About the Role: We are seeking a highly skilled Registered Nurse with pediatric experience to join our remote telephone triage team. As a remote triage nurse, you will be responsible for providing exceptional patient care over the phone for busy pediatric clinics. In addition, you'll assist with medication refills, prior authorizations, referrals, and other patient needs. Your primary goal will be to ensure that patients receive the appropriate medical attention they need in a timely and efficient manner. You will work closely with physicians and other healthcare professionals to provide the best possible quality care to patients. Minimum Qualifications:
- Active Registered Nurse license - California (not a compact state)
- Minimum of 2 years of experience in a pediatric office
- Experience caring for pediatric populations
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Proficiency in electronic medical records (EMR)
Preferred Qualifications:
- Bachelor's degree in Nursing
- Experience in remote patient care, telephone triage
- Experience utilizing standard protocols to guide care advice, Schmitt-Thompson protocols
- Experience working with diverse patient populations across the lifespan
Responsibilities:
- Conduct remote patient assessments and provide telephone triage to patients in need of medical attention
- Collaborate with physicians and other healthcare professionals
- Process prescription refills and prior authorizations for medications
- Maintain accurate and up-to-date patient records
- Provide patient education and counseling on various health topics
- Adhere to all relevant healthcare regulations and guidelines
Skills: As a remote triage nurse, you will utilize your exceptional communication and interpersonal skills to provide remote patient care and telephone triage. You will also use your proficiency in electronic medical records (EMR) to maintain accurate and up-to-date patient records. Your ability to work independently and as part of a team will be crucial in collaborating with physicians and other healthcare professionals remotely in a busy face-paced environment. Additionally, your experience in remote patient care and telephone triage will be beneficial in providing the best possible care to our patients. This is a full-time position. You will be expected to work every Monday - Friday 8-5p PST/11-8p EST with the exception of major holidays. 40 hours per week