Behavioral Health Support Specialist
Supporting the delivery of high-quality behavioral health care, the full-time Clinical Support Specialist will manage scheduling, patient engagement, and documentation compliance while working remotely to enhance therapist utilization and ensure a positive patient experience. Key responsibilities
- Coordinate scheduling and appointment management to maximize access to care and continuity of treatment
- Monitor and triage incoming patient communications, escalating clinical or safety concerns as needed
- Assist with care coordination and documentation to support timely patient care and compliance with organizational standards
Required qualifications
- Bachelor's degree in Social Work (BSW) or a related field from an accredited institution
- Minimum of 1 year of experience in behavioral health, care coordination, or a related healthcare setting
- Working knowledge of behavioral health conditions and patient engagement best practices
- Proficiency with electronic health records (EHRs) and telehealth platforms
- Ability to work independently and maintain accountability in a remote work environment