[Remote] Account Executive, Customer Growth
Note: The job is a remote job and is open to candidates in USA. Tebra is the only all-in-one EHR+ platform built exclusively for independent healthcare practices. The Account Executive, Customer Growth will drive expansion revenue within the existing customer base by executing cross-sell strategies and identifying growth opportunities. This role involves partnering with account managers and providing feedback to enhance the cross-sell motion.
Responsibilities
- Develop and execute cross-sell strategies that drive revenue expansion from existing clients
- Identify opportunities for expansion revenue within the existing Tebra customer base and conduct outreach to engage with these clients
- Partner Tech Touch account managers to develop a hand off for customers interested in new products and services
- Track and action all internal referrals related to customers who have hand raised and are interested in purchasing new products
- Serve as a trusted advisor as it relates to customers who are interested in adding additional products to their Tebra subscription
- Partner closely with other internal, customer facing teams to uncover expansion and cross-sell opportunities
- Leverage various technologies and team processes that drive proactive engagement and enhance client interactions (Gainsight, Outreach, etc.)
- Assist Account Managers with contract negotiations that require large changes to transaction minimums or monthly revenue
- Provide Sales training and best practices to Account Management and Loyalty teams to drive demo volume and close rates
- Provide feedback and recommendations to improve the efficiency and effectiveness of the cross-sell team
Skills
- At least 1 year of experience working in sales related customer facing role
- At least 4 years of relevant customer service experience
- Proven track record as a successful Account Executive
- Experience prospecting, demoing and closing customer sales opportunities
- Comfortable using technology to drive expansion revenue (SFDC, Outreach, Gong, etc.)
- Bachelor's degree preferred
- Domain experience in healthcare technology is a plus but not required
Benefits
- Beyond base compensation, Tebra offers eligible employees the opportunity for variable pay and a robust benefits package, reflecting our commitment to your overall well-being.
- United States: In addition to our healthcare benefits, we also offer amazing perks! Need work from home basics? We offer a discount through Dell!
- We also offer a number of resources to help you keep your mind and body healthy.
- Check out Gympass for a great workout, or TelusEmployee Assistance Program to find mental health resources, along with other resources for everyday occurrences.
- Costa Rica: To assist with all of life’s needs, Tebra also offers a wellness and childcare subsidy and a University/Education discount!
- We also offer a number of resources to help you keep your mind and body healthy.
- Check out Gympass for access to health and fitness apps, or Telus Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.
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