[Remote] Sr. Quality Assurance Analyst
Note: The job is a remote job and is open to candidates in USA. Pacific Life is a company dedicated to providing security and planning for its policyholders. They are seeking a Senior QA Analyst to support their Distribution Partner Integration team, focusing on ensuring software quality for annuity product sales and servicing through testing and collaboration with various stakeholders.
Responsibilities
- Leverage your insurance industry/technology experience to deliver comprehensive internal testing in support of company, industry, and vendor initiatives
- Work independently to develop comprehensive testing strategy and formal test plans, analyze test results to validate existing functionality and recommend corrective action
- Execute manual and exploratory testing, ensuring comprehensive test coverage to drive proper delivery outcomes
- Manage defect tracking, triaging, and resolution processes, working closely with analysts and developers
- Develop and maintain test automation frameworks for functional, regression, API, and performance testing
- Work with internal business partners to support external user testing, to meet project deadlines and critical deployment dates
- Assess automation opportunities while partnering with internal business and technology teams, and recommend process, product, or service enhancements
- Drive early and continuous testing throughout the development lifecycle, adopting testing methodologies that support agile/kanban and ensuring early defect detection in the development lifecycle
- Maintain documentation of test results to assist in debugging and modification of software
Skills
- 8+ years annuity industry experience, a minimum of 5 years quality assurance experience focused on annuity product and order entry ecosystem
- Demonstrated ability to form meaningful partnerships (internal/external) at all organizational levels resulting in practical solutions to complex problems
- Excellent problem solving, root cause analysis, critical and strategic thinking skills
- Excellent communication and interpersonal skills
- 5+ years of experience in Software Quality Assurance & Quality Engineering
- 5+ years annuity industry experience, focused on products and services on Order Entry platforms through PPfA/DPfA, forms-based or wizard-based configuration
- Demonstrated hands-on expertise in manual testing, test case design, and defect management
- Strong understanding of Agile methodologies (Scrum, Kanban)
- Working knowledge of DTCC and ACORD annuity industry standards
- Applied experience working with DTCC data structures and policy admin systems integration
- Experience with FIDx/Envestnet or similar third-party platforms
- Experience in Life Insurance, Mutual Funds, and/or Institutional space
- Experience navigating Mainframe systems to assist with data validation
- QA Analysis certification, or equivalent education/training
- Familiarity with technologies such as API's, Web Services, AI
Benefits
- Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
- Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
- Paid Parental Leave as well as an Adoption Assistance Program
- Competitive 401k savings plan with company match and an additional contribution regardless of participation
Company Overview