[Remote] Technical Engineering Manager
Note: The job is a remote job and is open to candidates in USA. Alkami Technology is a digital sales and service platform provider for U.S. banks and credit unions. The Technical Engineering Manager will coordinate tasks between various teams to ensure the high-quality delivery of software while mentoring and leading a team of software engineers.
Responsibilities
- Working with Product Engineering teams to deliver functional requirements and ensure features are built to specifications
- Hands-On Contribution (20–30%): Write and review code, debug complex issues, design and evolve APIs, and deliver scalable platform services
- Lead, mentor, and inspire a team of software engineers, providing guidance, support, and feedback to foster their professional growth and development
- Build architecture design, ensure the quality of architecture and design of systems, influence product roadmap, introduce new technologies and take ownership and responsibility over new projects
- Cross-Functional Collaboration: Partner with Product, Security, Architecture, and Operations to align engineering execution with business outcomes
- Continuous Improvement: Identify bottlenecks, reduce technical debt, and drive scalability, resilience, and cost-efficiency
- Delivery & Engineering Excellence: Define and track KPIs (deployment frequency, MTTR, test coverage, SLA adherence); balance speed with quality, improve and maintain the team’s Say/Do ratio by managing resource allocation, workload distribution, and project priorities to ensure timely delivery of high-quality software solutions
- Maintain a deep understanding of software development technologies, trends, and best practices and provide technical guidance and expertise to the team
- Oversee and manage on-call incidents, including troubleshooting and resolving critical disruptions to ensure minimal downtime around the functionality of your team
- Drive the adoption of modern development practices, tools, and frameworks to improve productivity and product quality
- Promote a culture of collaboration, accountability, and continuous learning within the team
- Champion innovation and experimentation, encouraging team members to explore new technologies and approaches to solving complex problems
- Working with Product Management to collaborate through creative brainstorming sessions and assist in writing requirements for technical debt
- Reporting accomplishments, goals, issues, and deliverable statuses to effectively manage stakeholder expectations
- Establishment of performance goals for all direct reports
- Continuing education with regards to management philosophies, knowledge of the banking industry, as well as applications that will be specific to segments of our client base
Skills
- Strong hands-on experience in several of the following (or equivalent): .NET, Java, C#, Linux Container Development, k8s, MVC, SaaS, SOA, PostgreSQL, MS SQL Server, Modern Javascript Frameworks, Entity Framework, microservices
- Proven experience in building and delivering SaaS-based software with modern system architecture, such as microservice-based architecture and cloud native applications
- Experience working with one of the Cloud Service providers (AWS, Azure, Google Cloud Platform)
- Solid understanding of Operational Excellence and able to showcase how to apply in the development life cycle. e.g., Dev/Ops, CI/CD, Automated Testing, Observabilities, etc
- Experience with Observability tools like Grafana, Newrelic, Haystack etc
- Experience with real-time processing using event-driven architecture and batch processing of high-volume transactions
- Experience building complex role-based access and entitlement systems
- Proficiency in making data-driven decisions and evaluating trade-offs to prioritize projects and allocate resources effectively. This involves considering various factors such as technical feasibility, business impact, and resource constraints
- Experience in building scalable systems that are operationally efficient
- Demonstrated experience in leading and motivating cross-functional teams towards achieving shared objectives. This includes setting clear expectations, providing guidance, and fostering a collaborative and inclusive work culture
- Ability to build and maintain productive relationships with a diverse array of stakeholders and groups in the organization
- Strong analytical and problem-solving skills to address technical challenges and overcome obstacles. This includes troubleshooting complex issues, identifying root causes, and implementing effective solutions in a timely manner
- Successful in managing multiple concurrent work streams
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience managing global team working out of multiple timezones
- Experience in Lean-Agile development methodologies such as Kanban or Scrum
- Experience in fintech, digital banking, or other highly regulated industries
- Experience working with SaaS offerings in the technology and financial industries
- Knowledge of treasury management, cash positioning, liquidity management, commercial payments (ACH, wires), and reconciliation
- Familiarity with banking data formats such as ISO 20022, BAI2, MT940, and EDI 820
Benefits
- Remote-first environment
- Unlimited paid time off
- 401(k) with employer match
Company Overview