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Seasonal Associate, Revenue

Work from home Full-time role Hiring

About the position The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning. Job Summary: The Revenue Seasonal Associate is a temporary role that provides seasonal support in the day-to-day operations in a shared services model for managing constituent information, a critical part of driving forward the Society vision to leverage constituent information to inspire powerful lifetime relationships in the MS movement. The Revenue Seasonal Associate is responsible for capturing constituent and donor information across multiple systems and tools while supporting accounts receivable operations, including cash receipt coding and deposit batch uploads. The role of Associate is crucial to the Society during our peak seasons and influences the effectiveness of processes to reduce turnaround times and improve donor experience and the Revenue team’s relationship with all departments within the Society. Location Requirements Remote - Flexible Location Work is primarily performed remotely, however, when possible and necessary, teams meet in person to conduct the business of the organization and build team relationships.

Responsibilities

  • Complete donation and registration entries for events using defined practices for managing event-related constituent information
  • Record contributions accurately, including restricted contributions per donor intent, allocate to appropriate revenue categories as outlined according to the Society’s Foundation Data Model (FDM) and Revenue Team cheat sheet.
  • Review batch reports, ensuring accuracy of entry in constituent systems, Creating Workday Entries and balancing to Workday deposit records.
  • Research and resolve discrepancies as needed.
  • Update basic contact information and profile information

Requirements

  • At minimum a high school diploma or equivalent
  • Minimum of 6 months of data entry experience
  • Hands-on experience in operating spreadsheets and accounting software
  • Customer service skills and high-level confidentiality
  • High degree of accuracy and attention to detail
  • Be able to work independently and as a part of a team

Benefits

  • Spring Health
  • Sick time
  • Bereavement
  • Jury Duty leave
  • Medical
  • Flexible Spending and Health Savings
  • Commuter benefits

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