Supply Chain and Compliance Coordinator
★ PLEASE SUBMIT YOUR CV IN ENGLISH ★ Supply Chain & Compliance Coordinator Location: Remote — LATAM Employment Type: Full-Time Compensation: $2,500 USD/month + PTO & Bonus Structure
About the Role
We are seeking a highly organized, detail-oriented, and proactive Supply Chain & Compliance Coordinator to support international purchasing operations, import logistics, food safety compliance, supplier coordination, and cross-functional operational workflows. This is a newly created position designed to support a fast-growing U.S.-based company operating within the food ingredients and import/distribution industry. This role acts as a key operational bridge between:Purchasing International logistics Customs and freight coordination Food safety and compliance Sales support Accounting and operations The ideal candidate is analytical, highly detail-oriented, operationally minded, and comfortable working in fast-paced environments involving international vendors, freight partners, compliance documentation, and customer coordination. This is NOT a purely logistics-tracking role. The ideal candidate must also understand food safety compliance standards, supplier documentation, and quality assurance workflows.
Key Responsibilities
Purchasing & Procurement SupportAssist with purchase order creation, tracking, and documentation Communicate with domestic and international suppliers regarding:Pricing Availability Lead times Order status Maintain supplier records, contracts, and product specifications Support inventory planning and monitor supplier lead times Help resolve discrepancies related to:Orders Invoices Shipments Support landed cost calculations and monitor commodity market trends Logistics & Import CoordinationCoordinate inbound shipments with:Freight forwarders Customs brokers Warehouses Track shipments from origin to destination and provide operational updates Prepare and organize import documentation including:Commercial invoices Packing lists Certificates of Analysis (COAs) Bills of Lading Assist with customs clearance coordination and documentation requests Support issue resolution related to:Delays Damages Shortages Shipment discrepancies Food Safety & Regulatory ComplianceMaintain food safety and regulatory documentation including:Supplier approvals COAs Audit documentation Compliance records Support compliance with:FDA regulations FSMA HACCP GFSI standards Coordinate with suppliers and internal teams to ensure compliance requirements are met Support internal audits, customer audits, and regulatory requests Customer Service & Sales SupportServe as a point of contact for customers throughout the order process Address shipment inquiries and service-related concerns professionally Keep internal teams informed regarding:PO/SO status Shipment timelines Operational updates Support customer communication and relationship management efforts Claims, Reporting & Administrative SupportHandle operational claims and investigate discrepancies Maintain organized digital filing systems and operational records Prepare operational reports, spreadsheets, and summaries Support communication between:Purchasing Logistics Sales Quality Accounting Operations teams Assist with administrative and operational workflow improvements
Requirements
Experience & BackgroundMinimum 2+ years of experience in:Supply chain Import/export coordination Logistics Purchasing Food safety compliance Similar operational environments Previous experience within:Food ingredients Food manufacturing Import/export industries is strongly preferred Technical SkillsStrong Microsoft Excel skills, including spreadsheet management and operational tracking Familiarity with ERP systems and order management platforms Comfortable working with operational, freight, inventory, and compliance-related data Previous ERP migration exposure is a plus Experience with Syspro or similar ERP systems is highly preferred Communication & Interpersonal SkillsAdvanced/Fluent English (C1 level strongly preferred) is REQUIRED Excellent written and verbal communication skills Ability to write professional executive-level emails to:International suppliers Freight partners Vendors Customers Strong relationship-building and communication skills across multiple departments and external partners Analytical & Organizational SkillsStrong problem-solving and analytical abilities Exceptional attention to detail and document accuracy Ability to manage multiple priorities and deadlines simultaneously Collaborative and adaptable mindset Strong operational ownership mentality Important Notes / Deal Breakers Applications may not be considered if candidates:Do not demonstrate fluent spoken and written English Struggle communicating confidently with international vendors and suppliers Lack attention to detail when handling critical documents such as:Invoices Packing Lists Bills of Lading Compliance documentation Schedule & Reporting StructureFully remote role open to candidates across LATAM Flexible schedule aligned with U.S. operations (EST–PST overlap preferred) Reports directly to the Purchasing Manager What We’re Looking ForHighly organized and operationally minded professional Strong follow-through and accountability Detail-oriented with excellent documentation accuracy Comfortable working cross-functionally in fast-paced environments Proactive communicator who thrives in collaborative operational settings Someone capable of balancing logistics, supplier coordination, compliance, and operational support simultaneously Why Join Us?Opportunity to work in a growing international supply chain environment Exposure to global logistics, food compliance, and import operations Collaborative and supportive team culture Long-term growth opportunities within operations and supply chain management High-impact role with visibility across multiple business functions This is a remote/telecommute position.